Aug 26, 2020
I attribute a great deal of my success to Online Customer Service. When other businesses were asleep at the wheel, I was gaining market share all along. Certainly there have been loads of one shot wonders coming on the scene and making a big splash, and then soon disappearing because their attitude was just to take as much money as they can from people without giving them the service they deserved for their money. I tell you how to avoid that and to do right by your customers to make them long term.
Screw The Commute Podcast Show Notes Episode 326
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Training Center - https://imtcva.org/
Higher Education Webinar – https://screwthecommute.com/webinars
04:55 Tom's introduction to Online Customer Service
06:18 Taking care of customers with lightning speed
10:02 "What would it take to make this right for you?"
13:15 Tools you can use with customers
15:18 Careful what jargon you're using and what you ask for
21:58 Sponsor message
25:02 Messages on voicemail
26:26 Ask for feedback and send thank you notes
27:39 Extra tips
Entrepreneurial Resources Mentioned in This Podcast
Higher Education Webinar - https://screwthecommute.com/webinars
Screw The Commute - https://screwthecommute.com/
Screw The Commute Podcast App - https://screwthecommute.com/app/
College Ripoff Quiz - https://imtcva.org/quiz
Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com
Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/
Internet Marketing Training Center - https://imtcva.org/
Related Episodes
Survey Cash - https://screwthecommute.com/325/
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